Ordering
Ordering & Lead Time
60 matching answers
How do repeat orders work? Copy link
Send the SKU, carton marks, barcodes, and destination. A repeat of an approved structure is usually 30–45 days. The drawing set stays as approved unless the structure changes. See OEM and ODM.
What usually adds time to a date? Copy link
Late artwork, a structure change after the sample, or a complex build that needs the extra 10–15 days. Name the on-shelf date in the first brief so the buffer is in the plan. See OEM and ODM.
How soon will sales reply? Copy link
Sales replies on business days with a quote path: product, quantity range, and market. Put those three in the first message on contact so the reply can include a sample plan.
Is a reorder faster than a new OEM build? Copy link
A straight reorder of an approved structure is usually 30–45 days, the same band as OEM bulk, because the dieline is already signed. A new OEM shape still needs the structure sample first. See OEM and ODM.
What does “including shipping” mean on the lead time? Copy link
The quoted OEM or ODM window includes the logistics leg specified for that order. The quotation names the destination, shipment handoff, and EXW, FOB, or DDP term so your team can plan the arrival date. See export packing.
Can I split one order into two shipments? Copy link
Yes, when you say so before the cartons close. Marks and quantities are set per shipment. Plan it on export packing.
Do you start bulk before sample approval? Copy link
No. Bulk starts after you approve the official sample in writing. That keeps the print and the cut matched to what you signed. See OEM service.
Product guide
Explore products and production routes
Five product families, customization routes, and inquiry details.Use the full contact form when you can describe quantities, artwork, or packing requirements.
